Privacy Policy

Introduction

This Privacy Policy explains how CricBolt ("we," "us," or "our") collects, uses, and discloses your personal information when you use our live cricket score app ("App") and associated services ("Services"). By using the Services, you consent to the collection and use of your information in accordance with this Privacy Policy. Please note, this Privacy Policy is part of the Terms and Conditions of the CricBolt App, and all terms defined in the Terms and Conditions apply here as well.

Personal Information

This Privacy Policy complies with the following provisions of the Information Technology Act, 2000 and related rules:

• Section 43A of the Information Technology Act, 2000
• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 ("SPI Rules")

“Personal Information” refers to any information that relates to an identified or identifiable natural person, directly or indirectly, and includes sensitive personal data as defined in the SPI Rules.

What Information we collect

1. Information You Provide:
   • Device details and location, when permitted
   • Other information you provide (e.g., feedback, survey responses)
2. Automatically Collected Information: We automatically collect certain data through your interaction with the App, including:
   • Device information (type, OS version, model, etc.)
   • Usage data (e.g., pages visited, features used, time spent)
   • IP address and browser type
   • Location data (if location services are enabled)
3. Cookies and Tracking Technologies: We may use cookies and similar technologies to improve your experience with the App, remember your preferences, and track usage patterns. These technologies assign a unique user ID to help us deliver personalised content. You can manage or disable cookies through your device settings.

Purpose of Collecting Personal Information We use the collected information for the following purposes:

• To provide and improve our Services
• To personalize your experience and recommend content
• To send notifications, updates, and promotional messages
• To comply with legal requirements and regulatory obligations
• To enhance user security and support

Sensitive Personal Data

In compliance with applicable laws, we do not collect sensitive personal data unless it is necessary for specific services you request (e.g., financial data for payments). Sensitive personal data may include:

• Passwords
• Financial information (bank details, payment instrument information)
• Medical or health data
• Biometric information

Such data will only be collected when it is provided by you voluntarily and used strictly for the services you have requested.

Third-Party Services and Data Sharing We may share your personal information with third-party service providers, including advertising partners, for the following purposes:

• To process transactions and payments
• To serve personalised ads or promotions
• To analyse usage data and improve the Services
• To comply with legal requests or regulatory requirements

We will not share your personal information with third parties for their own purposes without your consent, unless required by law.

Log File Information

We automatically collect certain technical data when you use the App, including:

• IP address
• Device and browser information
• Operating system details
• Connection speed and other log data

This information helps us monitor usage trends and troubleshoot issues, improving the performance of the App.

Information from Other Sources

We may obtain information about you from third-party sources (e.g., social media accounts or other apps) to enhance your experience or assist with user support. Demographic and Behavioural Information We may reference demographic information or track user behaviour via services like Google Analytics to improve content and services. Google Analytics helps us analyse traffic and user interests, and the reports are anonymised to ensure no personally identifiable information is shared.

Links to Third-Party Sites

The App may contain links to third-party websites or services, which have their own privacy policies. We do not control these websites, and you should review their privacy policies before providing any personal information.

Data Security and Retention

We implement security measures to protect your personal data against unauthorised access or disclosure. While we take reasonable steps to secure your information, we cannot guarantee absolute security. Your data will be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, and as required by law or for legitimate business purposes.

Access, Correction, and Deletion of Personal Information

You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us through the support features in the App.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any changes will be posted in the App or communicated to you via other methods.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us through the support features in the App.